Request Support

A better & simpler way to ask for the support of Teads team of expert

Updated over a week ago

Note: seats will be progressively activated till a planned completion the 12th of October

We are very happy to release today a new workflow that aims at simplifying and streamlining the way Teads team of experts can help you on your campaigns by providing a premium support.

Say goodbye to the long thread of emails in order to get the information you are looking for: you are now able to get all the information you need without even leaving Teads Ad Manager, by simply clicking on "Request Support" button at the bottom of your campaign screen.

You will have 3 options at your disposal :

  • Browsing our existing help center pages and look for the information you are looking for

  • Talk to one of our expert through live chat

  • (New) Raise a request to one of our Teads expert

More information available here

Do not hesitate to let us know what you think about this new workflow by clicking on one of the icon below !

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